Tel: 01282 877877
Last updated: January 2026
Introduction
Chantelle Lighting (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard personal information when you visit our website www.chantellelighting.co.uk (the “Site”) or contact us in the course of our business.
This Site is intended for professional and business use. It is not directed at children.
Who we are
Chantelle Lighting is a UK-based lighting design and manufacturing business supplying bespoke and curated lighting solutions.
Registered address:
Chantelle Lighting
Unit 36 Lomeshaye Business Village
Turner Road
Nelson
Lancashire
BB9 7DR
Contact email: info@chantellelighting.co.uk
For the purposes of UK data protection law, Chantelle Lighting is the data controller.
The personal data we collect
We may collect and process the following types of personal data:
Information you provide to us
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Name
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Company name
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Job title
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Email address
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Telephone number
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Postal address
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Project or enquiry details
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Any information you choose to provide when contacting us
Information collected automatically
When you visit our Site, we may collect limited technical information, including:
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IP address
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Browser type and version
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Device and operating system
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Pages visited and time spent on the Site
This information helps us understand how the Site is used and improve its performance.
How we use your information
We use personal data for the following purposes:
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To respond to enquiries and requests
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To communicate with clients, designers, architects and suppliers
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To provide information about our services and projects
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To manage business relationships and contracts
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To operate, maintain and improve our website
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To meet legal, regulatory and accounting obligations
We do not sell personal data to third parties.
Lawful bases for processing
Under UK GDPR, we process personal data on the following lawful bases:
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Legitimate interests, where processing is necessary for the operation of our business and does not override your rights
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Contract, where processing is required to fulfil or prepare a contract
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Legal obligation, where we are required to retain or disclose information by law
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Consent, where you have actively opted in, such as receiving marketing communications
You may withdraw consent at any time.
Marketing communications
We may send occasional marketing communications relevant to our services if:
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You have requested information from us, or
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You have an existing business relationship with us
You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.
Sharing your information
We may share personal data with trusted third parties only where necessary, including:
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Website hosting providers
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IT and email service providers
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Professional advisers such as accountants or legal advisers
All third parties are required to respect the security of your data and process it in accordance with the law.
We do not transfer personal data outside the UK unless appropriate safeguards are in place.
Cookies and analytics
Our Site uses cookies and similar technologies to function properly and to understand how visitors use the Site.
For detailed information about cookies used and how to manage preferences, please see our Cookies Policy.
Analytics tools, where used, collect anonymised or aggregated data and do not identify you personally.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting and reporting requirements.
When data is no longer required, it is securely deleted or anonymised.
Your rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Restrict processing of your data
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Object to processing
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Request data portability, where applicable
To exercise any of these rights, please contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Data security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.
While no system is completely secure, we take reasonable steps to safeguard the information you provide.
Third-party links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: info@chantellelighting.co.uk
Address: Chantelle Lighting, Unit 36 Lomeshaye Business Village, Turner Road, Nelson, Lancashire, BB9 7DR